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Knowledge Base

Producer Contact Roles

Your WeRecycle login allows you to maintain the contacts from your organization involved in your reporting. There are roles you can assign to each contact listed on your account which allow these contacts to perform different functions on the portal. For example, only the Primary Contact on your account can click 'submit' on your reports. The sections below describe each of the contact roles in order to help you determine which roles to assign to each of your contacts. 

Role Meaning Role Limits (# of contact types per program, per account)
Primary Contact

Primary Contacts can confirm obligation questions, enter data, and submit reports. This individual is the officer or agent under whose authority a report is filed or amended.

If your organization is registered with multiple programs, you can designate the same Primary Contact for as many programs as you like. 

  • 1 per program 
  • This role is mandatory
Secondary Contact

Secondary Contacts can confirm obligation questions and enter data, but cannot submit reports.

  • No limit
  • This role is optional
Billing Contact

Billing Contacts will receive copies of invoices and financial statements relating to the account.

 

  • 1 per program
  • This role is optional
Environmental Lead

Environmental Leads will receive communications, but cannot log on to the portal.

 

  • No limit
  • This role is optional
Signing Officer

Signing Officers have the authority to legally bind their organization, which includes executing agreements as part of registration.

Signing Officers also have the authority to designate a new Primary Contact for the organization’s account. In the event that no other contacts on an account can be reached, the Signing Officer will be contacted. 

  • No limit
  • This role is optional
Legal Contact

Legal contacts will receive communications regarding specific notices, but cannot log on to the portal.

 

  • No limit
  • This role is optional