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Knowledge Base

Submit a Process Claim on Portal

When material is received at your processing facility, a Process Claim is required.

To begin reporting on the Portal, log in to your account and select 'Key in Your Report' on the home page. If you prefer to upload your report as a spreadsheet instead, please see here.


Select 'PROCESS' Contract

Select the applicable 'PROCESS' contract. 


Process Claim Screen


Process Claim Field Descriptions

For a Process Claim, fill in the fields as follows:

# Field Required Information
1 Document No. Input the document number provided to you by the Hauler when they delivered the material. 
  • Document number is typically a BOL# but sometimes may use other document types.
  • The number must be unique. If you are using the same document number for multiple reports (ex. 1001234), add a unique suffix to the document number for each submission (ex. 1001234-A, 1001234-B, etc.).
2 Service Date Input the date indicated to you on the document provided to you by the Hauler. Generally, this is the same date of delivery from the Hauler. 
3 Delivery Date Input the date the material was received at the Processing Facility.
4 Reference This is an optional field that allows you to enter a document number or any reference information key meaningful to your organization (max 12 characters).
5 Supplemental Text This is an optional field that allows you to enter additional reference information (max 30 characters).
6 Originating Site Key in the address of where the material came from.
  • This information will be provided on the document provided by the Hauler
  • It may include the address of a Collection Site or Consolidation Point
  • The Hauler’s address is also acceptable
7 Destination Site Input the Processing Facility address, where the material was received.
8 Service Type This confirms you are currently keying a ‘Process Claim’.
9 Reporting Qty Key in the number of containers. For example, if you received three 240 Litre totes, key in “3” here. 
10 Measured Quantity Key in the actual weight of the material. For example, if you received three 240 Litre totes weighing 100 kg, key in “100” here.
11 Containers An optional field where you can key in a reference number related to your container type(s). 


Add or Remove Material Rows

Use the ‘Copy Line’ and ‘Delete’ buttons in the material table to:

  1. Duplicate the material line
  2. Delete the material line


Multiple Originating Sites

If your document includes materials from different originating sites, follow the steps below. If not, skip to Submission.

Use the ‘New Originating Site’ button and the filter on the ‘Originating Site’ column to key different Originating Sites for different material rows.

  1. First, key in the first Originating Site and the material quantities associated with it.
  2. Next, click ‘New Originating Site’.
  3. Remove the filter on the ‘Originating Site’ column to see all information keyed. 


After clicking ‘New Originating Site’, now:

  1. Input the new Originating Site address
  2. Key materials as needed
  3. Remove the filter on the ‘Originating Site’ column to see all rows, regardless of Originating Site


After removing the filter, you can see all keyed quantities:


Repeat these steps as needed to add originating sites.

Submission Screen

Click ‘Submit Report’ at the top right when finished keying all information. 


Review the summary information on screen.

  • If it is not correct, scroll up to change your keyed information.
  • If it is correct, click ‘Submit Report Now’ to submit your report.


You have successfully submitted your report.

You may download a PDF or Excel summary using the options on screen. Use the ‘Submit Another Report’ or ‘Return Home’ buttons as needed.