Update Dwelling Stops
You can update your single family and/or multiple family dwelling stop counts by submitting an Information Report in the WeRecycle Portal.
You can access the home page from anywhere in the Portal by using the ‘Home’ button at the top of the screen.
The home page includes a dashboard for different actions you can take on the Portal. Select the 'Update Dwelling Stops' tile.
Validate Contacts
Please verify the following related to your contacts:
- Persons listed are current and correct
- A primary contact and at least one accounting contact is mandatory on your account
- Please remove any contacts who are no longer with your organization.
- The contact information for each person is current and correct.
- The role(s) assigned to each contact are current and correct. Learn more about each contact role.
Click 'Edit Contacts' to make any changes or 'Confirm Changes' if there are no changes to the displayed information.
Editing Contacts
After clicking 'Edit':
- Click 'Add Another Contact' to add a new person
- Click 'Edit' to change the contact information or roles for existing contacts
- If you need to remove/change a Primary contact, please contact serviceprovidersab@circularmaterials.ca
While editing a contact:
- Make sure the name and contact information are correct.
- Assign the applicable contact roles. Learn more about each contact role.
- Click 'Save' when all changes are complete.
Repeat the process for each contact that needs to be updated.
Once all changes are complete, click 'Close' to close the contact pop-up.
Finally, click 'Confirm Changes' to proceed.
Update Dwelling Stops
Review the collection channel and dwelling stop counts and key in new stop counts as applicable.
Note: You may be asked to provide supporting documentation to validate your submitted stop count update. Please ensure that you maintain a list of dwelling locations for reference.
- Review the current stop counts maintained on your account.
- Populate the 'New Stop Count' fields as applicable. If a stop count has not changed, enter the same value as 'Current Stop Count'.
- Click 'Confirm Changes' once all stop counts have been populated.
Review and Submit Dwelling Stop updates
- Verify that you have updated all sections of your Information Report, including Dwelling Stop updates
- OPTIONAL - Download a copy of your Information Report. You can review or retrieve a copy in future via
- Read and acknowledge the Terms and Conditions
- Submit your Information Report
